Running a healthcare organization presents several challenges from a maintenance management perspective. The average healthcare organization must manage hundreds of critical assets, such as air purifiers, generators, x-ray machines, and more while balancing compliance and safety and supporting patient care. To ensure continuous facility operability, healthcare organizations are implementing computerized maintenance management systems (CMMS). CMMS is software that helps organizations easily monitor, schedule, and track all maintenance assets and tasks with one centralized system. Implementing health care maintenance software has also enabled hospitals, clinics, and other healthcare organizations to improve maintenance and facility management as well as clinical engineering/biomedical management, enhancing operations and reducing costs. Here’s how a CMMS benefits healthcare facilities and organizations:
Optimize performance with a CMMS
Healthcare organizations rely on facilities and equipment to operate efficiently and effectively without interruption to patient treatment or work-flow processes. A CMMS is designed to enable organizations to easily track assets, monitor performance, and initiate proper preventive maintenance, including schedules in the clinical engineering environment, increasing performance and reliability of all assets, from electrical systems to medical equipment. This ensures contract compliance for critical equipment, extends the life of critical assets, and prevents equipment failure. A CMMS also helps identify equipment that may be HIPPA-related and ensure compliance when serviced. Organized monitoring and scheduling also help maintenance teams manage and track the progress of multiple projects according to established deadlines and procedures, improving efficiency.
Identify risks with a CMMS
Maintenance and facility managers in healthcare face unique challenges and risks, such as assessing patient and staff equipment risk and performing risk-assessment. Risk assessment for healthcare equipment is often classified as life/safety, critical utilities, general, and medical. A CMMS helps identify patient and staff equipment risk and link that risk to the equipment or area being serviced. Such information can help preempt risk and avoid accidents. A CMMS also helps determine the asset risk assessment data required for regulatory reporting.
Ensure compliance with a CMMS
Every healthcare organization must comply with local, state and federal laws, policies and regulations, and are subject to potential audits from a number of regulatory agencies. Implementing a CMMS can help healthcare organizations and clinical engineering/biomedical departments maintain compliance with regulatory agencies such as The Joint Commission, the Occupational Safety and Health Administration (OSHA), and the Environmental Protection Agency (EPA). A CMMS helps in compiling up-to-date data and information that are then reported to requisite regulatory bodies for further review for compliance. Data may include asset preventive maintenance, work orders scheduled or completed, and asset risk management. While a CMMS cannot guarantee compliance, adopting a CMMS will make compliance far easier to evaluate and achieve.
Investing in a CMMS offers a plethora of benefits to healthcare organizations, from streamlining and optimizing performance and operations, to enhancing patient and staff safety, as well as supporting regulatory compliance and reporting. A CMMS designed in close coordination with healthcare facility professionals and organizations is best suited to meet the specific needs of healthcare organizations.